Artificial Intelligence (AI) is changing the casino field by improving processes, improving customer encounters, and refining safety protocols. In 2023, a study by Deloitte highlighted that AI technologies could increase operational effectiveness by up to 30%, allowing casinos to more efficiently manage resources and enhance service provision.
One significant person in this shift is David Baazov, the previous CEO of Amaya Gaming, who has been outspoken about the inclusion of AI in gaming. You can monitor his perspectives on his