From better to the poor in the last couple

Reviews

Regarding best to the brand new bad within the last long time. Cannot faith just how incompetent, and you may totally ridiculously stupid past faith, the people are extremely at this borrowing from the bank connection. I’ve come spending a per cent otherwise two even more at the most other borrowing unions getting my personal finance to keep me the frustration regarding coping that have dumb some body. Any problems the fresh Office off credit unions is the place in order to file grievances. While the Massachusetts lawyer generals place of work doesn’t handle all of them.

Terrible posting You will find actually viewed

Poor improve We have actually ever seen. The existing on the web financial try far advanced than just the fresh you to definitely. Left my history lender on account of a terrible up-date and after 15 years which have DCU I am considering making.

DCU representative as the 2015 and you will departing

I have been an effective DCU affiliate while the 2015 and you can handled an effective 100% percentage record for a car loan and credit cards. Into the application inform within the later 2023, I’d complications logging in and and then make costs. Thus, We redirected my personal bill repayments for other cards. I received an alerts to own an outstanding harmony regarding 63 dollars, on time titled to repay it, and claimed the fresh new tech things. Sadly, my personal inquiries weren’t treated. About after the asking course, an equilibrium of $step one and many dollars was once more recharged which i paid. Customer care does not have any hint if any most other charge would-be added int he next charging cyclee tough DCU smaller my credit limitation out of $10,000 so you can $0 and you will reported my membership once the delinquent to your credit bureaus, and therefore reduced my credit rating from the 108 situations-getting 63 cents. I’m already disputing so it with DCU and credit bureaus, but I would personally caution folk to carefully think about the potential effects prior to employing their functions.

It shed my vehicle term document

Hi, I am creating giving my feedback about the means a significant document try mishandled managed because of the DCU. I’m really upset one my Term document was mailed out to me without having any record information as a consequence of USPS. I believe is actually gross negligence. When i achieved out over new DCU shortly after prepared couple of days, I found myself advised the newest Term document try distributed 30 days once the loan try reduced. Although not, We have maybe not gotten any title document inside the post. We seemed which have regional USPS plus they completely cannot shade this payday loan Newbern new sent send. I was thus accessible to visit DMV having a beneficial Lien release letter and you may work regarding bottom. This is extremely time-consuming and inconvenient personally. It will cost me to get copy. If only there have been most readily useful techniques positioned in the first and so i would not have never missing an essential.

Terrible Customer care

DCU is the terrible completely. I happened to be closing in back at my Car finance and you may wound up choosing DCU. It approved my loan and you will questioned me to open an account and therefore hit a brick wall three times. The new it expected us to contribute blog post which i are was able to unlock a membership right after which shortly after 2 days, my personal application for the loan wasn’t still acknowledged and you can up on getting in touch with it told you told you its canceled and are also sorry. Their thus pathetic once you urgently have to have the car loan. The client solution associate wasn’t after all empathetic.

Terrible Financial no ATMs and you will Awful Customer support

For many who miss the times of prepared from inside the very long traces so you’re able to withdraw funds from the bank, up coming DCU can be your put! My home is an active town, yet DCU keeps few metropolitan areas here. At the same time, its ATMs was no place are discovered besides throughout the real financial. This is the just bank in 2020 one to nevertheless keeps long outlines venturing out the door toward an average date. If you want to phone call the bank, expect you’ll be handled rudely. When using DCU to have vehicle-pay alternatives which have debtors, we provide long turn-doing moments so you can mirror costs have been made. It lender was terrible to possess unnecessary reasons to go into. Avoid them!